Frequently Asked Questions
Everything you need to know about our legendary leather goods and apparel.
What makes King Ranch leather unique?
Our heritage is built on durability and quality. We use premium, full-grain leathers that develop a rich patina over time, ensuring that every saddle, bag, and accessory tells its own unique story.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. Please note that custom-made saddles and personalized leather goods may require additional lead time for craftsmanship.
What is your return policy for apparel and boots?
We accept returns on unworn apparel and boots in their original packaging within 30 days of purchase. Please ensure tags are attached and soles are unmarked.
Do you offer international shipping?
Yes, we ship our ranch-tested goods worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
How should I care for my King Ranch leather products?
To preserve the life of your leather, we recommend using our proprietary leather conditioner every 3-6 months. Avoid prolonged exposure to direct sunlight and extreme moisture.
Can I track the status of my shipment?
Once your order is processed, you will receive a confirmation email containing a tracking number to monitor your package's journey to your doorstep.